Cranbrook Launches ePay Payment Portal for Variety of City-Related Bills and Fees

As part of the City of Cranbrook’s continued commitment to deliver a high standard of customer service, we will now be offering customers with a convenient way to view, print, and pay bills, licenses and notices online effective today.

Residents and businesses can visit the City’s website at www.cranbrook.ca and select the ‘Online Payments’ option. This secure service allows you to view your account balances and make payments for property taxes, utilities and business licenses, along with downtown parking invoices. You can also make payments for municipal fines like parking tickets online by selecting the “Parking Ticket Payments” option.

“I would like to thank Council and staff for their input and support on this initiative which addresses a number of requests we have had from our citizens,” says Mayor Lee Pratt. “It will be well received and adds to our goal of improving our customer service.”


Dog license renewals can be viewed, but payment must be made in person at City Hall for issuance of the tag.

You will need your account number and your access code for each bill you wish to register. The access code will be printed on each bill as they are sent out, or you can contact City Hall at (250) 489-0233 to obtain your access code right away.

As an added customer service improvement, City Hall will also now be accepting credit card payments. It is important to note that a 2.4% convenience fee will apply to all credit card payments made online and in person at City Hall to cover the cost of this service.

News

February 26, 2024

More

January 29, 2024

More

December 14, 2023

More

September 13, 2023

More

July 11, 2023

More

June 21, 2023

More

May 12, 2023

More

April 25, 2023

More

April 4, 2023

More

January 4, 2023

More

December 8, 2022

More

October 27, 2022

More

August 4, 2022

More

June 21, 2022

More

June 6, 2022

More

May 26, 2022

More

March 7, 2022

More

February 7, 2022

More

January 13, 2022

More

November 17, 2021

More

September 21, 2021

More

September 14, 2021

More

September 7, 2021

More

June 15, 2021

More

June 9, 2021

More

May 17, 2021

More

March 30, 2021

More

March 17, 2021

More

March 8, 2021

More

February 24, 2021

More

November 19, 2020

More

November 13, 2020

More

October 22, 2020

More

October 5, 2020

More

August 4, 2020

More

May 22, 2020

More

April 30, 2020

More

April 29, 2020

More

April 28, 2020

More

April 7, 2020

More

March 19, 2020

More

December 9, 2019

More

June 18, 2019

More

October 19, 2018

More

August 29, 2018

More

See All News

Newcomers Guide

Newcomers Guide

Essential Guide

Essential Guide

Strategic Plan 2024-2027

Strategic Plan 2024-2027